Make an order then change your mind? Unfortunately we cannot refund or cancel any order once we have started making it. Once you find out that you do not want what you ordered quickly give the restaurant a call and let them know. We will do everything in our power to stop the order being sent to our kitchens if we receive your feedback in time. Any issues after you have first spoken with the restaurant direct, please contact the HQ team and we will do our best to help you out.


If you didn’t love your Mexico experience and weren’t happy with your order please get in touch with the restaurant you ordered from direct via email or phone and they’ll look after you. If you want to have a chat with someone from the HQ team you can get in touch any time via email at or over on our Facebook page via the direct message function.